Start Date: As soon as possible
Location: Belgium
Main tasks
- Maintaining advanced dataminer network management systems by resolving customer issues
- Making sure that issues get addressed to guarantee maximum service availability
- Providing consultation to help customers realize the full potential of their system
- Analyzing client needs and requirements
- Ensuring that customers are listened to
- Working together with team members, technical account managers and project managers
- Looking for solutions and coordinating with different departments
- Maintaining good relations with the customers and internal teams
- Working closely together with both squad and chapter members in an agile environment
- Maintaining high-quality standards and providing internal departments with product feedback
Qualifications
- Bachelor, master or doctorate degree in ICT, software and/or telecom
- Good experience with C#
- Strong affinity with MS windows operating systems
- Experience with HTML, XML, client-server systems and SNMP
- Knowledge of TCP/IP (firewalls, routers, etc.), Multithreading, web services, Net remoting and wireshark
- Knowledge of mysql and cassandra
- Basic familiarity with HFC broadband, IPTV, broadcast and satellite systems
- You are a fast learner who adapts quickly to new situations
- You are communicative and have strong interpersonal and organizational skills
- You think logically and client-oriented
- You have natural technical insight
- Good verbal and written communication skills in English
Closing date : 6 November 2021.